Senior Manager, Digital Product & Channel Innovation
Charles Schwab
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Benefits offered by this job
Job summary
Charles Schwab is seeking a Senior Manager of Digital Product Management to own strategy and execution across channel integration, AI, and authentication capabilities for client-facing representatives. You will lead efforts across interaction data, intrapersonal intelligence, and scalable enterprise services while aligning with broader platform goals and regulatory requirements.
The role emphasizes collaboration with engineering, architecture, data, and operations to deliver reusable
Qualifications
- Progressive experience in digital product management and platform product management.
- Proven ability to lead complex products from discovery to delivery and adoption.
- Experience delivering shared platforms, data products, or enterprise capabilities across multiple applications.
Responsibilities
- Define product vision, strategy, roadmaps, priorities, and outcomes for interaction intelligence and channel integration.
- Lead integration of communication channels with representative-facing platforms.
- Drive AI-enabled capabilities, transcripts, and interaction data governance across applications.
Skills
Tools
Job description
Charles Schwab is seeking a Senior Manager of Digital Product Management to own strategy and execution across channel integration, AI, and authentication capabilities for client-facing representatives. You will lead efforts across interaction data, intrapersonal intelligence, and scalable enterprise services while aligning with broader platform goals and regulatory requirements.
The role emphasizes collaboration with engineering, architecture, data, and operations to deliver reusable
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