Senior Product Manager, Digital & Salesforce (Hybrid)

Charles Schwab; Westlake (TX); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab is seeking a Senior Product Manager, Digital Product Management, to drive digital transformation and deliver experiences and technology capabilities for client-facing representatives. You will shape the strategy and evolution of Salesforce capabilities, reporting, digital channels, and integrations, collaborating with product, technology, UX/UI, service, marketing, and business partners.

The role requires strong product management, strategic thinking, stakeholder influence, and

Qualifications

• 5+ years of Salesforce and/or product management experience with demonstrated responsibility for delivering technology or digital capabilities.

Responsibilities

• Lead product management efforts that enable client-facing representatives to leverage technology solutions to better serve Schwab clients.
• Partner with product and technology teams throughout the product lifecycle to deliver efficient and effective Salesforce and digital solutions.
• Develop a strong understanding of end-user needs and use stakeholder insights to help prioritize product initiatives.
• Partner with UX/UI teams to facilitate feedback sessions, establish OKRs and success measures, and continuously improve the user experience.
• Partner with business stakeholders to develop product strategy and roadmaps that evolve Salesforce capabilities and support business objectives.
• Translate business and user needs into product requirements, refinements, and actionable priorities.
• Work cross-functionally with technology, design, service, marketing, and business partners to evolve digital capabilities.
• Communicate product vision, strategy, priorities, progress, and outcomes to stakeholders and leadership.
• Use feedback, product insights, and measurable outcomes to identify opportunities for continued product improvement.

Skills

Salesforce experience

Product management

Stakeholder management

Communication

Prioritization

Cross-functional collaboration

Product lifecycle

Strategy & roadmap

Job description

Charles Schwab is seeking a Senior Product Manager, Digital Product Management, to drive digital transformation and deliver experiences and technology capabilities for client-facing representatives. You will shape the strategy and evolution of Salesforce capabilities, reporting, digital channels, and integrations, collaborating with product, technology, UX/UI, service, marketing, and business partners.

The role requires strong product management, strategic thinking, stakeholder influence, and