Senior Manager, Design & Construction Strategy & Ops

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 99,000 - 130,000; Full time

Benefits offered by this job

Free hotel stays

Wellbeing benefits (Headspace)

Family assistance policy

Paid time off & 401K with companymatch

Job summary

Hyatt Hotels Corporation seeks an enthusiastic Senior Manager to join our Americas, Strategic Operations team in Chicago, IL. You will partner with DCS and enterprise leaders to drive initiatives, governance, and scalable processes across the region.

This role emphasizes cross-functional collaboration, data-driven decision making, and delivering strategic outcomes for design and construction initiatives in a fast-growing hospitality portfolio.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in program management or operations as part of a high-growth team.
• Strong written and verbal communication skills with stakeholders.
• 5+ years leading enterprise operations, projects or portfolios.
• Experience in corporate/franchise/multi-unit hotel operations or project management.
• Experience in fast-growth product teams or startups.
• Strong problem-solving skills and sound judgment.

Responsibilities

• Translate business priorities into actionable plans and support leadership decisions.
• Develop initiative roadmaps and align priorities with Americas and enterprise objectives.
• Coordinate strategic initiatives, governance, milestones, risks and resources.
• Collaborate across Design, Development, Procurement, Operations, Finance and partners.
• Analyze DCS costs, project volumes and resource needs to drive performance.
• Identify opportunities to streamline workflows and standardize processes.
• Define deliverables with owners and address execution challenges.
• Support enhancements to technology, analytics, and data management for visibility.
• Coordinate leadership updates and project communications for alignment.
• Lead cross-functional projects and initiatives across DCS and Americas.

Skills

Program management

Communication skills

Project leadership

Hospitality operations

Startup experience

Problem solving

Education

Bachelor’s degree or equivalent

Job description

Hyatt Hotels Corporation seeks an enthusiastic Senior Manager to join our Americas, Strategic Operations team in Chicago, IL. You will partner with DCS and enterprise leaders to drive initiatives, governance, and scalable processes across the region.

This role emphasizes cross-functional collaboration, data-driven decision making, and delivering strategic outcomes for design and construction initiatives in a fast-growing hospitality portfolio.