Senior Manager, Deal Desk

AI Voice Base; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Deepgram, a leading AI voice platform, is seeking a Senior Manager, Deal Desk. You will build the deal desk from the ground up, shaping pricing, approving processes, and partnering with sales, product, finance, and customer success in a fast-paced AI-driven environment.

This fully remote USA role requires over six years in deal desk or pricing within B2B tech, with experience in usage-based pricing and Salesforce CPQ. You will influence large deals and maintain audit-ready records.

Qualifications

• Six+ years of experience in deal desk or pricing roles within B2B tech companies.
• Experience with usage-based pricing models is a plus.
• Strong financial acumen and ability to work credibly with sales executives.

Responsibilities

• Create approval matrices, playbooks, and credit guidelines to enable efficient deal processing.
• Review non-standard deals promptly and influence large deal structures.
• Partner with leadership on pricing and packaging and ensure audit-ready deal records in Salesforce CPQ.

Skills

Deal desk experience

Pricing strategy

Cross-functional collaboration

Financial acumen

Tools

Salesforce CPQ

Job description

At Deepgram, a leading voice AI platform specializing in speech-to-text, text-to-speech, and voice agent APIs, the Senior Manager, Deal Desk role is pivotal in shaping the company's sales operations. This position involves building and managing the deal desk from scratch, collaborating closely with sales, customer success, product, and finance teams to streamline deal approvals and pricing strategies. The role supports a fast-paced, AI-driven environment where innovation and adaptability are essential.

Day-to-day responsibilities

include creating approval matrices, playbooks, and credit guidelines to enable efficient deal processing with minimal approvals. The manager reviews non-standard deals promptly, influences large deal structures, and partners with leadership on pricing and packaging. They also focus on maintaining clean, audit-ready deal records in Salesforce, leveraging AI tools for initial deal reviews, and enhancing Salesforce CPQ to integrate approval workflows directly into quotes.

Candidates should have over six years of experience in deal desk or pricing roles within B2B tech companies, including hands-on expertise with usage-based pricing models and Salesforce CPQ. Strong financial acumen and the ability to work credibly with sales executives are crucial. Experience in infrastructure, API, or AI sectors, pre-IPO environments, and cloud marketplace offers is advantageous. This fully remote role is based in the USA and demands an AI-native mindset aligned with Deepgram's innovative culture.