Deal Desk Lead — AI-Driven Pricing & Renewals

Deepgram; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Deepgram in San Francisco, CA seeks a Senior Manager, Deal Desk to build and run our deal desk from the ground up. You will partner with Sales, Product, and Finance to design pricing, approvals, and CPQ workflows that accelerate close rates while protecting margin.

This role requires strategic thinking, AI-native processes, and hands-on execution in a fast-paced, growth-focused environment. You'll lead the development of the approval matrix and playbooks, manage day-to-day deal reviews, and

Qualifications

• 6+ years in deal desk, deal strategy or pricing at a B2B technology company, with 3+ running a desk.
• Usage-based pricing experience: commitments, credits, overage, ramps and rollover.
• Hands-on experience building Salesforce CPQ, plus SQL proficiency.

Responsibilities

• Build the desk: approval matrix, pre-approved playbook, and credit and promo guidelines, so most deals need no approval.
• Run it day to day: review non-standard deals and give same-day answers.
• Shape large deals early: commitment size, ramps, product mix and terms.
• Partner with Product and sales leadership on pricing and packaging.
• Build pricing insight: deal margin, realized discount, and win rate by discount band.
• Keep deals clean and audit-ready, with approvals and terms recorded in Salesforce.
• Use AI to run the desk: an agent does the first-pass review; you make the call and improve the rules.
• Build out CPQ in Salesforce so the playbook and approvals live in the quote.
• Partner with Customer Success on renewals at first, then take ownership of renewals as the desk matures.

Skills

Deal desk leadership

Pricing strategy

Financial fluency

Sales process collaboration

Tools

Salesforce CPQ

SQL

Job description

Deepgram in San Francisco, CA seeks a Senior Manager, Deal Desk to build and run our deal desk from the ground up. You will partner with Sales, Product, and Finance to design pricing, approvals, and CPQ workflows that accelerate close rates while protecting margin.

This role requires strategic thinking, AI-native processes, and hands-on execution in a fast-paced, growth-focused environment. You'll lead the development of the approval matrix and playbooks, manage day-to-day deal reviews, and