Remote Deal Desk Lead for SaaS Growth

Retell AI Inc.; United States; Remote; USD 43,000 - 51,000; Full time

Job summary

Retell AI is hiring a Deal Desk Coordinator on a 1099 contract to structure and approve complex, usage-based deals for a fast-growing voice AI SaaS company. You will work directly with the founder and cross-functionally with Sales, Finance, and Legal to shape pricing and terms that impact margins and cash flow.

The role requires 4+ years in deal desk, pricing, or revenue operations at a B2B SaaS company, experience handling deals over $300K, and proficiency with CRM/CPQ tools like Salesforce or

Qualifications

• 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company.
• Experience owning an end-to-end enterprise process for deals over $300K.
• Hands-on experience with Salesforce or HubSpot and a CPQ tool.
• Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company.
• Availability for overlapping hours with our Pacific Time team and customers.

Responsibilities

• Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days
• Build the discount approval matrix and pricing guardrails, and model deal margin before every approval
• Run quote-to-cash across CRM, CPQ, Legal handoff, and billing
• Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible

Skills

Deal desk experience

Pricing strategy

Sales operations

Cross-functional collaboration

Time-zone coordination

Tools

Salesforce

HubSpot

CPQ tool

Job description

Retell AI is hiring a Deal Desk Coordinator on a 1099 contract to structure and approve complex, usage-based deals for a fast-growing voice AI SaaS company. You will work directly with the founder and cross-functionally with Sales, Finance, and Legal to shape pricing and terms that impact margins and cash flow.

The role requires 4+ years in deal desk, pricing, or revenue operations at a B2B SaaS company, experience handling deals over $300K, and proficiency with CRM/CPQ tools like Salesforce or