Senior Manager, Data Center Critical Support

Vantage Data Centers; Phoenix (AZ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Life and AD&D

Job summary

Vantage Data Centers in Phoenix, AZ seeks a Senior Manager, Critical Support Operations to lead CSS personnel and ensure reliable, safe mission-critical data-center performance.

You will coordinate regional deployments, oversee Operational Technical Assessments, corrective actions, and cross‑functional partnerships with Site Operations, Engineering, and Asset Management. On-site role with 15–20% travel, benefits package included.

Qualifications

• Minimum ten years of experience in mission‑critical facilities, data center operations, engineering support, maintenance management, commissioning or a related technical field.
• Minimum five years of progressive leadership experience managing or directing technical personnel in critical infrastructure environments.
• Demonstrated knowledge of mission‑critical electrical, mechanical and controls systems, including medium‑voltage distribution, switchgear, transformers, generators, UPS systems, PDUs, chillers, cooling towers, pumps, air‑handling equipment, BMS and EPMS platforms.

Responsibilities

• Provide direct leadership, coaching, performance management and career development for CSO personnel.
• Plan and coordinate regional deployments based on operational risk, site needs, project priorities and available technical expertise.
• Balance workloads across the team, establish clear priorities and maintain accountability for commitments and deliverables.
• Lead and oversee consistent execution of Operational Technical Assessments across the North American portfolio.
• Review findings with site and regional leadership and prioritize corrective actions based on safety, reliability, customer and operational risk.
• Coordinate CSS deployment for major maintenance, repairs, commissioning, operational readiness and critical incident response.
• Prepare concise executive reports for corrective action updates and recommendations for leadership review.

Skills

Leadership

Communication

Cross-functional collaboration

Travel readiness

Tools

CMMS

BMS/EPMS

Job description

Vantage Data Centers in Phoenix, AZ seeks a Senior Manager, Critical Support Operations to lead CSS personnel and ensure reliable, safe mission-critical data-center performance.

You will coordinate regional deployments, oversee Operational Technical Assessments, corrective actions, and cross‑functional partnerships with Site Operations, Engineering, and Asset Management. On-site role with 15–20% travel, benefits package included.