Senior Manager, Client Accounts — C2B Payments (Hybrid)

The Western Union Company; New York (NY); Ibrido; USD 123.000 - 165.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Paid Time Off

Parental Leave

Adoption Assistance

401K Plan

Descrizione del lavoro

The Western Union Company in the United States is seeking a Senior Manager, Client Account Management for Consumer to Business Payments. This role leads a team of Client Account Managers, translating business priorities into plans to strengthen retention and revenue growth.

It requires cross‑functional collaboration and a strong focus on client value and performance. The role emphasizes strategic planning, executive engagement, and proven leadership in a hybrid setting based in NYC or Atlanta or

Competenze

• 7+ years in client account management and partnerships.
• 5+ years with strategic account planning and negotiations.
• 5+ years in financial and commercial analysis; go-to-market planning.
• Experience with CRM and reporting tools.
• Preferred: Bachelor's degree in business, finance, marketing, or related field.

Mansioni

• Lead strategic client account management.
• Develop and execute account plans and executive engagement strategies.
• Build trusted senior-level relationships, oversee renewals and expansions.
• Lead, coach, and develop the Client Account Management team.
• Coordinate product, operations, technology, legal, sales, and marketing for onboarding and service delivery.
• Drive Go‑to‑Market readiness for strategic client growth opportunities.
• Align cross-functional teams on value propositions and launch plans.

Conoscenze

Client account mgmt

Strategy planning

Leadership

CRM tools

Analytics

Negotiations

Formazione

Bachelor's in business

MBA preferred

Strumenti

CRM software

Reporting tools

Descrizione del lavoro

The Western Union Company in the United States is seeking a Senior Manager, Client Account Management for Consumer to Business Payments. This role leads a team of Client Account Managers, translating business priorities into plans to strengthen retention and revenue growth.

It requires cross‑functional collaboration and a strong focus on client value and performance. The role emphasizes strategic planning, executive engagement, and proven leadership in a hybrid setting based in NYC or Atlanta or