Global Client Relations Manager II

Global Payments; Atlanta (GA); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision care

Paid time off

Retirement options

Gift matching

Global days of service

Job summary

Global Payments is seeking a Client Relations Account Manager (CSM) to join our Enterprise team and help shape the future of global commerce. You will manage relationships, coordinate with clients and internal teams to ensure service excellence and retention.

The role focuses on proactive problem solving, strong communication, and deep knowledge of Worldpay products and services to support assigned accounts across the enterprise.

Qualifications

• Ability to establish and maintain effective working relationships both internally and externally.
• Strong organizational and time management skills.
• Broad knowledge of Worldpay products and related services.
• Aptitude to analyze and solve problems.
• Prior banking or finance related experiences a plus.

Responsibilities

• Ensure a positive and consistent relationship for one or more assigned clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay resources.
• Coordinate with clients, relationship managers and other areas to ensure proper servicing and execution of paperwork.

Skills

Relationship building

Time management

Product knowledge

Problem solving

Finance experience

Job description

Global Payments is seeking a Client Relations Account Manager (CSM) to join our Enterprise team and help shape the future of global commerce. You will manage relationships, coordinate with clients and internal teams to ensure service excellence and retention.

The role focuses on proactive problem solving, strong communication, and deep knowledge of Worldpay products and services to support assigned accounts across the enterprise.