Senior Manager, App Development & Support (Hybrid/Remote)

contexture; Arizona; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Contexture seeks a Manager of Application Development & Support to lead a product development team focused on the Health Information Exchange. You will guide planning, building, testing, transitioning, and supporting software solutions across the SDLC and ensure effective Tier 3/4 support.

You will report to the Director and interact with multiple Contexture teams and clients. This strategic role requires leadership of senior software engineers and developers in a dynamic, compliant environment.

Qualifications

• Minimum of 5 years of experience in Information Technology and Software Development.
• 5+ years of IT and software development experience.
• 3+ years of technical leadership experience preferred.
• 3+ years of direct management experience preferred.
• Bachelor’s Degree with a concentration in Information Technology, Computer Science, Computer Engineering, or another related field required; equivalent directly related work experience may be considered in lieu of a degree.

Responsibilities

• Manage a team of developers in a primarily .NET environment.
• Maintain stable working conditions and relationships within the team.
• Hold individuals accountable for meeting and maintaining satisfactory performance results.
• Establish and maintain Secure Software Development and Support practices with the team, peers, and leadership.
• Identify opportunities and propose process improvements aimed at optimizing all aspects of team and individual activities and interactions.
• Coordinate with internal and external teams to ensure alignment across all products and services on the Contexture roadmap.
• Oversee Engineer and Developer assignments to sprint teams, ensuring projects meet timelines.
• Triage Tier 3 and Tier 4 support requests and drive their resolution.
• Mentor team with development activities to meet goals and commitments, career development, hiring, procedures and staffing recommendations.
• Communicate with and support the Director with initiatives for review and alignment.
• Own development and transition planning activities within the team.
• Participate in and manage vendor engagement activities to meet Contexture vision.
• Develop operational goals and leadership development programs for team members.
• Present to senior management and external stakeholders; provide program reporting.

Skills

Software Development Lifecycle

Interpersonal skills

Communication skills

Agile Lean Six Sigma

Vendor negotiation

Troubleshooting

Research & analysis

Multi-tasking

Healthcare experience

OO languages (C#, Java, JavaScript, VB

MongoDB / MSSQL

Git / GitHub

OAuth2 / API security

REST API

WPF

Windows / Linux

Education

Bachelor’s degree in IT/CS/Engineering

Tools

Windows

Linux

Git

GitHub

NoSQL (MongoDB)

MSSQL

WPF

Job description

Contexture seeks a Manager of Application Development & Support to lead a product development team focused on the Health Information Exchange. You will guide planning, building, testing, transitioning, and supporting software solutions across the SDLC and ensure effective Tier 3/4 support.

You will report to the Director and interact with multiple Contexture teams and clients. This strategic role requires leadership of senior software engineers and developers in a dynamic, compliant environment.