Senior Manager - Agentic Industrial Commerce

Accenture

Saint Petersburg (FL)

On-site

USD 150,000 - 260,000

Full time

14 days+

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Job summary

Accenture Song is seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. You will guide multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams to modernize how products and services are discovered, evaluated, and transacted in AI-enabled ecosystems.

The role requires expertise in industrial sectors, digital strategy, and AI-driven customer experiences, with a

Qualifications

10+ years of experience in consulting, digital strategy, commercial strategy, or technology strategy in the Industrials industry.
Experience leading digital transformation, customer experience, commercial strategy, sales effectiveness, product experience, or platform-related initiatives
Strong understanding of complex B2B buying journeys, industrial channels, dealer or distributor ecosystems, and aftermarket services
Experience with AI-driven customer experiences, conversational interfaces, emerging digital ecosystem trends, or machine-readable content and data structures
Understanding of digital marketing, content strategy, product information management, commerce platforms, product experience optimization, or API-based integrations
Experience collaborating with engineering, product, data, or platform leadership to prioritize AI-readiness initiatives on technical roadmaps
Proven ability to lead complex programs, manage cross-functional teams, and influence senior client stakeholders
Experience developing strategic roadmaps and translating them into actionable delivery plans and measurable business outcomes

Responsibilities

Lead major workstreams that map how industrial buyers navigate agent-influenced journeys across discovery, RFQ, purchase, and renewal.
Identify where agent mediation creates friction and redesign journeys and operating models.
Translate emerging agentic trends into use cases, GTM plays, and executable roadmaps.
Advise senior client leaders on competing across ecosystems as buying becomes AI-mediated.
Lead multidisciplinary teams across strategy, technology, experience, content, data, and analytics.