Industrial Agentic Commerce Senior Manager

Accenture; San Francisco (CA); On-site; USD 133,000 - 338,000; Full time

Benefits offered by this job

Accenture benefits

Job summary

Accenture is seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will guide manufacturers, distributors, and industrial services firms as AI-powered agents reshape how products and services are discovered, specified, and transacted.

You will lead multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams, driving adoption of AI-enabled buyer journeys

Qualifications

• 10+ years of experience in consulting, digital strategy, commercial strategy, or technology strategy in the Industrials industry.
• Experience leading digital transformation, customer experience, commercial strategy, sales effectiveness, product experience, or platform initiatives.
• Strong understanding of complex B2B buying journeys, industrial channels, dealer or distributor ecosystems, and aftermarket services.
• Experience with AI-driven customer experiences, conversational interfaces, emerging digital ecosystem trends, or machine-readable content and data structures.
• Understanding of digital marketing, content strategy, product information management, commerce platforms, product experience optimization, or API-based integrations.
• Experience collaborating with engineering, product, data, or platform leadership to prioritize AI-readiness on roadmaps.
• Proven ability to lead complex programs, manage cross-functional teams, and influence senior client stakeholders.

Responsibilities

• Lead major workstreams that map industrial buyers’ journeys across discovery to renewal.
• Identify where agent mediation creates friction and redesign journeys and operating models.
• Translate agentic commerce trends into use cases, GTM plays, and roadmaps.
• Advise senior client leaders on competing across direct, dealer, distributor, marketplace, and procurement ecosystems as AI mediates decisions.

Skills

Consulting

Digital strategy

Commercial strategy

Technology strategy

Industrials knowledge

AI-driven experiences

Executive stakeholder management

Education

Bachelor's degree

Job description

Accenture is seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will guide manufacturers, distributors, and industrial services firms as AI-powered agents reshape how products and services are discovered, specified, and transacted.

You will lead multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams, driving adoption of AI-enabled buyer journeys