Senior Manager, Agentic Commerce & Digital Ecosystems

Accenture; Saint Petersburg (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Accenture Song seeks a Senior Manager to lead the delivery of agentic commerce and digital ecosystem transformation for Life Sciences clients. You will translate strategy into actionable programs modernizing how platforms, data, and AI-enabled experiences are structured and distributed across digital channels and partner ecosystems.

You will oversee multidisciplinary teams across strategy, technology, and experience to deliver scalable solutions, combining Life Sciences expertise with platform

Qualifications

• 10+ years of experience in consulting, digital strategy, or technology strategy within Life Sciences organizations.
• Experience working on digital transformation, customer experience, or platform-related initiatives.
• Strong understanding of digital platforms, partner ecosystems, and API-based integrations.
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends.
• Understanding of digital marketing, content strategy, or product experience optimization.
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps.
• Proven ability to lead complex programs and manage cross-functional teams.

Responsibilities

• Lead major workstreams that modernize how products and services are distributed across digital platforms and partner ecosystems.
• Design and implement strategies that connect customer platforms with partners, marketplaces, and digital ecosystems.
• Define integration approaches using APIs, service layers, and product data feeds to support scalable product distribution.
• Lead solution development for platform modernization initiatives supporting future digital experiences.
• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.
• Architect schema and structured frameworks aligned to AI retrieval and reasoning models.
• Ensure product, pricing, availability, policy, and review data are machine-consumable and exposed.
• Design entity-layer clarity that reduces ambiguity for LLM interpretation.
• Define standards for Agent Communication Protocols (ACP) and API-readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.

Skills

Leadership

Digital strategy

AI-driven experiences

Program management

Customer experience

Education

Bachelor’s degree

Tools

APIs

AI platforms

Data architecture

Job description

Accenture Song seeks a Senior Manager to lead the delivery of agentic commerce and digital ecosystem transformation for Life Sciences clients. You will translate strategy into actionable programs modernizing how platforms, data, and AI-enabled experiences are structured and distributed across digital channels and partner ecosystems.

You will oversee multidisciplinary teams across strategy, technology, and experience to deliver scalable solutions, combining Life Sciences expertise with platform