Senior Major Case Consultant, Complex Claims Leader

Hanover Insurance Group, Inc.; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

On-site work coverage

Travel opportunities

Job summary

Hanover Insurance Group, Inc. is expanding its Specialized Claims Major Case Unit across seniority levels. The team handles large casualty exposures, complex multi-party litigation, and high-value claims, with collaboration among defense attorneys, underwriters, and vendors.

The role requires independent leadership of investigations, strategic negotiation, and development of tailored resolution plans, plus mentoring others and contributing to underwriting risk improvements.

Qualifications

• Experience handling highly complex, high-value claims with significant legal, financial, and reputational exposure.
• Strong negotiation and resolution skills for complex claims across jurisdictions.
• Ability to mentor and develop other claims professionals and set handling standards.

Responsibilities

• Independently lead complex case investigations and negotiate high-value claims.
• Analyze coverage, liability, and financial exposure; reserve strategically.
• Manage litigation strategy with top defense counsel and coordinate across teams.

Skills

Negotiation

Analytical thinking

Mentoring

Communication

Leadership

Education

JD or equivalent

Tools

Legal research tools

Job description

Hanover Insurance Group, Inc. is expanding its Specialized Claims Major Case Unit across seniority levels. The team handles large casualty exposures, complex multi-party litigation, and high-value claims, with collaboration among defense attorneys, underwriters, and vendors.

The role requires independent leadership of investigations, strategic negotiation, and development of tailored resolution plans, plus mentoring others and contributing to underwriting risk improvements.