Senior Claims Consultant, D&O & Specialized Liabilities

The Hanover Insurance Group; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and(dis

Disability insurance

401K with company match

Tuition reimbursement

PTO

Company paid holidays

Flexible work arrangements

Job summary

The Hanover Insurance Group seeks a Sr Consultant Specialized Claims to lead the most complex claims nationwide, including Directors & Officers, Employment Practices, and Fiduciary liabilities. The role offers strategic oversight, expert guidance, and collaboration with internal and external partners.

Responsibilities include directing counsel, shaping litigation strategy, and ensuring rigorous risk assessment.

Qualifications

• Typically requires 12+ years of management liability or complex claims experience.
• JD and/or industry designations preferred.
• Expert-level knowledge of applicable statutes, regulations, and case law for high-complexity claims with significant financial risk.

Responsibilities

• Independently manage the company’s most complex, high-severity claims with significant financial exposure, including sensitive investigations and litigated matters.
• Collaborate with legal counsel and internal stakeholders to resolve high-profile cases and shape claims strategy.
• Retain, manage, and direct counsel; develop litigation strategies including discovery, trial, and resolution planning.
• Represent the company at trials, mediations, settlement conferences, and arbitrations.
• Maximize litigation outcomes through strategic oversight and documentation.
• Analyze root causes and develop solutions for complex claims; lead resolution strategies and negotiation protocols.
• Serve as a subject matter expert (SME), supporting departmental initiatives, projects, and policy development.
• Draft and issue reservation of rights and coverage letters, including manuscript and ISO/non-ISO forms.
• Interpret and apply commercial coverages and legal principles; oversee advanced risk assessments.
• Set reserves and authorize payments at the highest authority level; demonstrate expert-level financial acumen.

Skills

Management liability experience

Complex claims handling

Negotiation skills

Written and verbal communication

Regulatory and legal knowledge

Mentoring and coaching

Education

Bachelor’s degree or equivalent experience

JD preferred

Job description

The Hanover Insurance Group seeks a Sr Consultant Specialized Claims to lead the most complex claims nationwide, including Directors & Officers, Employment Practices, and Fiduciary liabilities. The role offers strategic oversight, expert guidance, and collaboration with internal and external partners.

Responsibilities include directing counsel, shaping litigation strategy, and ensuring rigorous risk assessment.