Senior Maintenance Lead – Multifamily Make-Ready

Harbor Group Management Co.; Virginia Beach (VA); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salaries

Medical, dental & vision plans

401(k) with employer matching

Paid time off & holidays

On-site parking

Employee discounts

Wellness programs

Descripción de la vacante

Harbor Group Management Co. seeks a Maintenance Supervisor to lead a multifamily maintenance team, perform hands-on repairs, manage make-ready processes, and ensure safety and quality across buildings and grounds.

You will handle service requests, coordinate with vendors, and drive preventative maintenance while maintaining inventory and budget guidelines. Strong leadership and customer-service focus are essential.

Formación

• Minimum of three years' experience in multifamily property maintenance, including turnover/make-ready processes.
• At least one year of supervisory or team leadership experience.
• Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• EPA Universal or HVAC certification based upon property requirements.
• Proficiency in diagnosing maintenance issues and implementing effective solutions.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

Responsabilidades

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the "make-ready" process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.

Conocimientos

Team leadership

Troubleshooting

Customer service

Organizational skills

Communication

Emergency on-call

Safety compliance

Microsoft Office

Herramientas

Property Management software

Maintenance Ticketing System

Microsoft Office

Descripción del empleo

Harbor Group Management Co. seeks a Maintenance Supervisor to lead a multifamily maintenance team, perform hands-on repairs, manage make-ready processes, and ensure safety and quality across buildings and grounds.

You will handle service requests, coordinate with vendors, and drive preventative maintenance while maintaining inventory and budget guidelines. Strong leadership and customer-service focus are essential.