Senior Mainframe Production Support SME - On-Call Expert

LTM; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Parental leave

Paid time off

Life insurance

Disability coverage

Medical plan

401(k) plan

Job summary

LTIMindtree seeks a Mainframe Production Support SME to maintain and enhance critical mainframe applications in Plano, TX. You will lead troubleshooting, batch processing fixes, and data reporting to support business lines.

The role requires deep COBOL/Easytrieve/JCL knowledge, experience with VSAM/DB2/IMS DBDC, and CA7/NDMFTP File Manager skills. On-call and after-hours support are expected.

Qualifications

• 10 years of developing/supporting mainframe-based applications.
• 10 years of developing batch using JCL.
• 10 years of analyzing/developing COBOL Easytrieve programs.
• 10 years with VSAM, DB2 and IMS DBDC.
• 5 years with tools such as CA7, NDMFTP, File Manager.

Responsibilities

• Analyze production issues, restore batch abends and create adhoc data reports.
• Provide hands-on SME support and resolve Priority 1–3 issues.
• Assess and suggest process improvements and performance enhancements.
• Maintain documentation of issues and business processes.
• Application release and deployment support.
• Production ticket triage and issue resolution.
• Identify root causes and perform break-fix in code/DB.
• Provide after-hours and on-call support when needed.

Skills

Mainframe support

COBOL

JCL

Easytrieve

Batch processing

VSAM

DB2

IMS/DBDC

CA7

NDMFTP

File Manager

Tools

CA7

NDMFTP

File Manager

Job description

LTIMindtree seeks a Mainframe Production Support SME to maintain and enhance critical mainframe applications in Plano, TX. You will lead troubleshooting, batch processing fixes, and data reporting to support business lines.

The role requires deep COBOL/Easytrieve/JCL knowledge, experience with VSAM/DB2/IMS DBDC, and CA7/NDMFTP File Manager skills. On-call and after-hours support are expected.