Mainframe Production Support Specialist (Contract to Hire)

Randstad; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading staffing and technology firm is seeking a Production Support Mainframe professional in Plano, TX. The role involves solving production issues under tight deadlines, requiring hands-on skills in Java development and incident management. Ideal candidates will have experience in handling various production support levels and troubleshooting technical services efficiently. This position is contract to hire, offering a chance to contribute to critical operations within the tech environment.

Qualifications

• Hands-on experience in production support roles (L1/L2/L3).
• Experience with technical services restoration and issue triaging.
• Background supporting end users in problem/incident management.

Responsibilities

• Solve production down situations under tight SLA deadlines.
• Conduct root cause analysis and follow-up on problems.
• Debug and fix production issues related to Java code.

Skills

Java development

IBM Websphere MB

IBM Websphere MQ

Mainframe JCL/Linux Shell scripting

Cobol

Incident management

Problem resolution

Tools

Monitoring tools

Scheduling tools

Job description

A leading staffing and technology firm is seeking a Production Support Mainframe professional in Plano, TX. The role involves solving production issues under tight deadlines, requiring hands-on skills in Java development and incident management. Ideal candidates will have experience in handling various production support levels and troubleshooting technical services efficiently. This position is contract to hire, offering a chance to contribute to critical operations within the tech environment.