Senior M365 Program Leader - End-to-End Banking Delivery

Akkodis; Jacksonville (FL); On-site; USD 94,000 - 96,000; Full time

Job summary

Akkodis is seeking a M365 Program Manager on a contract (W2) basis for a client in Jacksonville, FL. The role focuses on end-to-end delivery of collaboration and productivity solutions, including M365, with emphasis on security, governance, and user experience.

The ideal candidate will have 7–10 years of tech initiative experience, strong communication, and governance skills. Responsibilities include managing program health, coordinating cross-functional teams, and defining KPIs, with a pay rate

Qualifications

• Experience delivering M365 or Regulated Messaging Services or similar technical projects.
• Excellent written and spoken communication.
• Strong organizational and analytical skills.
• Detail-oriented with action-oriented mindset.
• Experience with Jira preferred.
• Ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office and Visio.
• 7–10 years of experience on technology initiatives.

Responsibilities

• Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impediments.
• Accountable for end-to-end plan ensuring delivery by expected date.
• Collaborate with cross-functional teams to identify and prioritize dependent tasks, track open deliverables to closure.
• Engage and support bank and vendor teams to define critical tasks and inter-dependencies needed to deliver.
• Track watch items, issues, and risks with corresponding mitigation plans for disposition before implementation.
• Track user experience testing and document results, if required.
• Manage user migration, communication, and training for programs as required.
• Drive development of service management measures and KPIs as required.
• As needed, document improvement plans over the course of delivery.
• Prepare briefing notes, reports, program updates, and action plans for Senior Management

Skills

Strong communication

Organizational skills

Analytical skills

Attention to detail

Multi-project management

Stakeholder management

Tools

Jira

Microsoft Visio

Microsoft Office

Job description

Akkodis is seeking a M365 Program Manager on a contract (W2) basis for a client in Jacksonville, FL. The role focuses on end-to-end delivery of collaboration and productivity solutions, including M365, with emphasis on security, governance, and user experience.

The ideal candidate will have 7–10 years of tech initiative experience, strong communication, and governance skills. Responsibilities include managing program health, coordinating cross-functional teams, and defining KPIs, with a pay rate