Senior M365 Messaging & Collaboration Architect

NTT DATA, Inc.

Indianapolis (IN)

Presencial

USD 90 000 - 130 000

Tempo integral

Há 8 dias

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Resumo da oferta

NTT DATA, Inc. is seeking a Messaging Services Advisor-M365 Administrator to join our team. The role focuses on administration, support, and maintenance of the Microsoft 365 environment, including Exchange Online, Exchange hybrid, and Teams.

You will deliver customer-focused service across 24x7 operations and collaborate with global engineers. The ideal candidate brings 8+ years of M365 experience, strong problem-solving skills, and excellent communication.

Qualificações

  • Bachelor’s degree in computer science, engineering or related field.
  • 8+ years of experience administering and supporting M365 workloads.
  • Strong knowledge of Exchange Online, Teams, SharePoint and Security & Compliance.

Responsabilidades

  • Provide maintenance, support and troubleshooting for M365 services including Exchange Online, Hybrid and Teams.
  • Manage archiving, retention policies and eDiscovery as needed.
  • Ensure high availability and performance of Microsoft 365 environment.
  • Deliver high-quality support with a focus on customer satisfaction.
  • Collaborate with global engineering teams and mentor junior staff.

Conhecimentos

M365 administration
Customer-focused support
Strong communication
Lead project delivery
Problem solving

Formação académica

Bachelor's degree in CS/Engineering or related field

Ferramentas

Exchange Online
Exchange On-Premises & Hybrid
Microsoft Teams
SharePoint Online

Descrição da oferta de emprego

NTT DATA, Inc. is seeking a Messaging Services Advisor-M365 Administrator to join our team. The role focuses on administration, support, and maintenance of the Microsoft 365 environment, including Exchange Online, Exchange hybrid, and Teams.

You will deliver customer-focused service across 24x7 operations and collaborate with global engineers. The ideal candidate brings 8+ years of M365 experience, strong problem-solving skills, and excellent communication.

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