M365 Messaging & Collaboration Admin (Entra ID, Exchange)

Ampcus Inc

Omaha (NE)

On-site

USD 65,000 - 90,000

Full time

27 hours ago
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Job summary

Ampcus Inc. is seeking a skilled IT professional to provide L1 deskside support for M365 components in Omaha, NE. The role focuses on Entra ID, Exchange Online, SharePoint Online, OneDrive, and Intune, with handling Outlook and MFA issues and user onboarding.

Ideal candidates have 4–6 years of relevant experience and hold a Bachelor's or Master of Engineering degree. The project is 2 months, with video/virtual interview process and a commitment to equal opportunity employment.

Qualifications

  • Minimum 4–6 years of experience in IT support or M365 administration.
  • Bachelor's or Master of Engineering degree required.
  • Experience with M365 platform components and migration projects.

Responsibilities

  • Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune).
  • Handle Outlook issues, MFA/password issues, mailbox and access issues.
  • Support mobile device migration and user onboarding activities.
  • Provide support for M365 Tenant-to-Tenant (T2T) migration issues.
  • Coordinate with offshore teams for issue resolution and escalation.

Skills

Entra ID
Exchange Online
SharePoint Online
OneDrive
Intune
Outlook troubleshooting
MFA support

Education

Bachelor's or Master of Engineering

Job description

Ampcus Inc. is seeking a skilled IT professional to provide L1 deskside support for M365 components in Omaha, NE. The role focuses on Entra ID, Exchange Online, SharePoint Online, OneDrive, and Intune, with handling Outlook and MFA issues and user onboarding.

Ideal candidates have 4–6 years of relevant experience and hold a Bachelor's or Master of Engineering degree. The project is 2 months, with video/virtual interview process and a commitment to equal opportunity employment.

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