Senior Luxury Client Experience Lead

Brobston Group; Las Vegas (NV); On-site; USD 42,000 - 52,000; Full time

Job summary

Brobston Group in Las Vegas seeks a Senior Client Advisor to drive boutique performance through strong sales results and elevated client engagement. This role creates memorable experiences, builds lasting relationships, and supports day‑to‑day store operations while upholding the brand's standards.

You will lead by example on the sales floor, deliver personalized client and after‑sale service, cultivate a client portfolio, and collaborate with store teams across front- and back‑of‑house

Qualifications

• Experience delivering high-quality client-focused service in fashion or luxury retail.
• Strong sales results and fashion knowledge.
• Able to multitask and prioritize in a fast-paced environment.
• Excellent English communication; ability to learn new technologies.

Responsibilities

• Lead on the sales floor to meet individual sales and KPI goals.
• Deliver personalized client and after-sale service and build a client portfolio.
• Share product expertise and best practices with team members.
• Collaborate with store teams and support front- and back-of-house operations.
• Adhere to company policies and procedures.

Skills

Client-focused service

Sales targets

Relationship building

Communication skills in English

Digital tools familiarity

Job description

Brobston Group in Las Vegas seeks a Senior Client Advisor to drive boutique performance through strong sales results and elevated client engagement. This role creates memorable experiences, builds lasting relationships, and supports day‑to‑day store operations while upholding the brand's standards.

You will lead by example on the sales floor, deliver personalized client and after‑sale service, cultivate a client portfolio, and collaborate with store teams across front- and back‑of‑house