Senior Luxury Client Development Lead

CC Capital; Costa Mesa (CA); Hybrid; USD 139,000 - 160,000; Full time

Benefits offered by this job

Flexibility (hybrid work options)

Wellbeing resources (Wellbeing Days)

Parental leave and fertility support

Generous paid time off

Job summary

CHANEL in Costa Mesa is seeking an Associate Director of Client Development to lead client outreach, engagement, and boutique strategies that align with brand objectives. The role focuses on developing and evolving client outreach programs, maintaining strong relationships with elite prospects, and partnering with corporate teams to elevate client experiences.

Ideal candidates bring senior leadership experience, a deep network in high-end clientele, and a commitment to inclusive culture.

Qualifications

• Minimum 7 years of related leadership experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays.

Responsibilities

• Set the vision in creating client development strategy for VIC, High Potential, and other top client segments.
• Develop strategies aligned to boutique priorities to improve VOC in partnership with the boutique management team.
• Define and implement a successful clienteling strategy for the boutique.
• Lead client and business development strategies by creating exceptional experiences for our clients in partnership with the boutique priorities, category managers and the Fashion Client Engagement & Development team.
• Develop and implement high ROI event strategies for the boutique in partnership with boutique management and the Events team.

Education

Bachelor’s degree (preferred)

Job description

CHANEL in Costa Mesa is seeking an Associate Director of Client Development to lead client outreach, engagement, and boutique strategies that align with brand objectives. The role focuses on developing and evolving client outreach programs, maintaining strong relationships with elite prospects, and partnering with corporate teams to elevate client experiences.

Ideal candidates bring senior leadership experience, a deep network in high-end clientele, and a commitment to inclusive culture.