Senior Luxury Client Advisor — Leadership & Client Excellence

A P C

Los Angeles (CA)

On-site

USD 30,000 - 55,000

Full time

5 days ago
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Benefits offered by this job

Competitive hourly pay
Monthly commission program
Paid Time Off
401(k) with Company Match
Career growth opportunities
Onboarding and development

Job summary

A.P.C. in Los Angeles is seeking a Senior Client Advisor to lead the luxury shopping experience, mentor teammates, and support daily store operations.

You will build lasting client relationships, maintain a personal client book via CRM, and share in-depth knowledge of our collections. Join a brand celebrated for craftsmanship and timeless design, with competitive pay and a path to career growth.

Qualifications

  • 3+ years of retail sales experience, preferably in luxury or premium fashion.
  • 1+ years of leadership or keyholder experience.
  • A passion for luxury retail and client service.
  • Strong communication and relationship-building skills.
  • A proactive, positive, and team-oriented mindset.
  • The ability to multitask in a fast-paced environment.
  • Availability to work mornings, evenings, weekends, holidays, and inventory events.
  • Ability to lift up to 40 lbs and remain active on the sales floor for extended periods.

Responsibilities

  • Deliver exceptional client service through A.P.C.'s selling ceremony.
  • Build meaningful, long-term relationships with clients.
  • Develop and maintain a strong personal client book through CRM and clienteling tools.
  • Achieve individual and store sales goals.
  • Share expert knowledge of A.P.C.'s collections, craftsmanship, and styling.
  • Create personalized recommendations that exceed client expectations.
  • Support daily business strategies and contribute to overall store performance.
  • Lead by example on the sales floor.
  • Motivate, coach, and inspire the team to achieve daily sales goals.
  • Assist with onboarding and training new team members.
  • Help create a positive, collaborative, and high-performing culture.
  • Support the Store Manager in daily operations.
  • Open and close the boutique following company standards.
  • Assist with inventory management and loss prevention.
  • Ensure operational excellence while maintaining an elevated shopping environment.

Skills

Retail sales
Luxury fashion
Leadership
Client service
Communication
Relationship building
Teamwork
Multitasking
Availability
Physical stamina

Job description

A.P.C. in Los Angeles is seeking a Senior Client Advisor to lead the luxury shopping experience, mentor teammates, and support daily store operations.

You will build lasting client relationships, maintain a personal client book via CRM, and share in-depth knowledge of our collections. Join a brand celebrated for craftsmanship and timeless design, with competitive pay and a path to career growth.

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