Senior Client Advisor

A P C; Los Angeles (CA); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly pay

Monthly commission program

Paid Time Off

401(k) with Company Match

Career growth opportunities

Onboarding and development

Job summary

A.P.C. in Los Angeles is seeking a Senior Client Advisor to lead the luxury shopping experience, mentor teammates, and support daily store operations.

You will build lasting client relationships, maintain a personal client book via CRM, and share in-depth knowledge of our collections. Join a brand celebrated for craftsmanship and timeless design, with competitive pay and a path to career growth.

Qualifications

• 3+ years of retail sales experience, preferably in luxury or premium fashion.
• 1+ years of leadership or keyholder experience.
• A passion for luxury retail and client service.
• Strong communication and relationship-building skills.
• A proactive, positive, and team-oriented mindset.
• The ability to multitask in a fast-paced environment.
• Availability to work mornings, evenings, weekends, holidays, and inventory events.
• Ability to lift up to 40 lbs and remain active on the sales floor for extended periods.

Responsibilities

• Deliver exceptional client service through A.P.C.'s selling ceremony.
• Build meaningful, long-term relationships with clients.
• Develop and maintain a strong personal client book through CRM and clienteling tools.
• Achieve individual and store sales goals.
• Share expert knowledge of A.P.C.'s collections, craftsmanship, and styling.
• Create personalized recommendations that exceed client expectations.
• Support daily business strategies and contribute to overall store performance.
• Lead by example on the sales floor.
• Motivate, coach, and inspire the team to achieve daily sales goals.
• Assist with onboarding and training new team members.
• Help create a positive, collaborative, and high-performing culture.
• Support the Store Manager in daily operations.
• Open and close the boutique following company standards.
• Assist with inventory management and loss prevention.
• Ensure operational excellence while maintaining an elevated shopping environment.

Skills

Retail sales

Luxury fashion

Leadership

Client service

Communication

Relationship building

Teamwork

Multitasking

Availability

Physical stamina

Job description

If you're passionate about luxury fashion, exceptional client service, and building lasting relationships, we'd love to meet you. Join our Melrose Team today.

About A.P.C.

Founded in Paris in 1987 by Jean Touitou, A.P.C. (Atelier de Production et de Création) has become an internationally recognized French fashion house known for its understated elegance, exceptional craftsmanship, and timeless design. Originally celebrated for its iconic raw denim, A.P.C. now offers complete ready-to-wear collections, leather goods, accessories, and footwear for men and women—embracing effortless style and everyday luxury.

The Opportunity

As a Senior Client Advisor, you'll play a key leadership role in delivering an exceptional luxury shopping experience while supporting daily store operations and developing lasting client relationships. You'll serve as a brand ambassador, leading by example through A.P.C.'s selling ceremony while inspiring your team to achieve both personal and store go

als.This role is perfect for someone who thrives in luxury retail, loves building genuine client relationships, and enjoys mentoring others while driving business results.

What You'll Do Client Experience

• Deliver exceptional client service through A.P.C.'s selling cere
• mony.Build meaningful, long-term relationships with clients.
• Develop and maintain a strong personal client book through CRM and clienteling tools.
• Achieve individual and store sales goals.
• Share expert knowledge of A.P.C.'s collections, craftsmanship, and styling.
• Create personalized recommendations that exceed client expectations.
• Support daily business strategies and contribute to overall store performance.

Leadership

• Lead by example on the sales
• floor.Motivate, coach, and inspire the team to achieve daily sales
• goals.Reinforce selling standards and exceptional customer se
• rvice.Assist with onboarding and training new team me
• mbers.Help create a positive, collaborative, and high-performing culture.

Store Operations

• Support the Store Manager in all aspects of daily oper
• ations.Take ownership of the boutique when the Store Manager is
• absent.Open and close the boutique following company proc
• ndards.Assist with inventory management and loss prev
• ention.Ensure operational excellence while maintaining an elevated shopping environment.

Qualif"ocations

We're looking for someonewho has:

• 3+ years of retail sales experience, preferably in luxury or premium
• fashion.1+ years of leadership or keyholder exp
• erience.A passion for luxury retail and client
• service.Strong communication and relationship-building
• skills.A proactive, positive, and team-oriented
• mindset.The ability to multitask in a fast-paced envi
• ronment.Availability to work mornings, evenings, weekends, holidays, and inventory
• events.Ability to lift up to 40 lbs and remain active on the sales floor for extended periods.

What We Offer

• Competitive hourly pay
• Monthly commission program
• Paid Time Off
• 401(k) with Company Match
• Career growth opportunities with an internationally recognized luxury brand
• Comprehensive onboarding and continued development