Senior Luxury Client Advisor – Brand & Client Relations

Celine; Miami, Northern (FL, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

CELINE is seeking a Senior Client Advisor in Miami Design District to represent the brand with elegance and client-centric service. The role focuses on building long-term client relationships, guiding clients across luxury categories, and mentoring the team to uphold CELINE standards.

Ideal candidates will have at least 5 years in luxury retail, proven ability to grow a premium client book, and exceptional communication skills. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Minimum 5 years in retail, ideally luxury, with proven sales success.
• Demonstrated ability to build and grow a multi-million client book.
• Excellent verbal and written communication, client service orientation.

Responsibilities

• Achieve individual and team objectives, be accountable for sales results, and support the team in their sales
• Welcome every Client and enhance their experience, advise Clients across the brand and all product categories
• Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long term Client relationships
• Develop the highest standards of brand and product knowledge
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Respect CELINE brand standards in terms of grooming and behavior
• Assist Management in daily operations: floor management, stock operations, and opening/closing duties
• Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers
• Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed
• Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales

Skills

Retail sales

Clienteling

Relationship building

Communication

Flexibility

Job description

CELINE is seeking a Senior Client Advisor in Miami Design District to represent the brand with elegance and client-centric service. The role focuses on building long-term client relationships, guiding clients across luxury categories, and mentoring the team to uphold CELINE standards.

Ideal candidates will have at least 5 years in luxury retail, proven ability to grow a premium client book, and exceptional communication skills. Flexibility for evenings, weekends, and holidays is required.