Senior Long-Term Disability Claims Expert

Prudential Financial; Alaska; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company-funded pension plan

Wellness Program

Work/Life Resources

Education Benefit

Employee Stock Purchase Plan

Job summary

Prudential Financial in the United States is seeking an experienced Disability Claims Specialist for Long-Term Disability within the Group Insurance Disability Organization. You will act as a technical expert, guiding claim professionals, coordinating with the Team Lead, and promoting high-quality outcomes.

The role focuses on providing technical training, coaching, analyzing trends, and supporting complex or high-risk claims, while ownership remains with the claim professional.

Qualifications

• Minimum 3 years of LTD claim management experience.
• Advanced knowledge of LTD policy provisions and deductions.
• Ability to analyze complex claim scenarios and advise on next steps.
• Experience coaching claim professionals and improving processes.

Responsibilities

• Serve as LTD technical expert and trusted resource to Team Lead and claims staff.
• Provide guidance on policy interpretation, medical and vocational factors, and eligibility.
• Coach professionals through complex claims and provide actionable feedback.
• Analyze claim activity to identify trends and risks for targeted coaching.
• Monitor claim block health with Team Lead and support corrective actions.
• Support development and delivery of technical training for staff.

Skills

Long-Term Disability

Complex claims

Coaching skills

Data analysis

Policy interpretation

MS Teams

Tools

Microsoft Teams

Excel

Word

Reporting tools

Job description

Prudential Financial in the United States is seeking an experienced Disability Claims Specialist for Long-Term Disability within the Group Insurance Disability Organization. You will act as a technical expert, guiding claim professionals, coordinating with the Team Lead, and promoting high-quality outcomes.

The role focuses on providing technical training, coaching, analyzing trends, and supporting complex or high-risk claims, while ownership remains with the claim professional.