Senior Logistics Operations Lead - Key Accounts & Growth

On-Target Supplies & Logistics, Ltd.; Dallas (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Medical, Dental, Vision

401K with company match

Paid Holidays

Paid Time Off

Job summary

On-Target Supplies & Logistics, Ltd. is seeking a dynamic Logistics Operations Account Manager in Dallas to lead teams and manage key customer relationships in the logistics sector.

You will oversee service delivery performance, drive operational excellence, and ensure customer satisfaction through strategic leadership and clear communication. The role requires strong knowledge of logistics processes, people management, and a fast-paced mindset.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, or related field.
• 5+ years in logistics, operations, supply chain, or 3PL leadership.
• Proven leadership with team development and performance management.
• Strong interpersonal and communication skills to build customer relationships.
• Analytical mindset to manage priorities and solve problems.

Responsibilities

• Supervise, mentor, and develop teams of logistics professionals.
• Act as primary contact for key customers and ensure long-term partnerships.
• Drive on-time deliveries, inventory control, and order accuracy using WMS.
• Monitor inventory accuracy, quality, cost, and safety metrics.
• Prepare and present reports on financials, service levels, and KPIs.
• Lead process improvements and technology-driven efficiency.
• Maintain and update procedure manuals for continuous improvement.

Skills

Leadership

Customer relationship management

Communication

Analytical mindset

Problem solving

Education

Bachelor's degree in Business, Logistics, Supply Chain Management, or related field

Tools

WMS

Logistics software

Reporting tools

Job description

On-Target Supplies & Logistics, Ltd. is seeking a dynamic Logistics Operations Account Manager in Dallas to lead teams and manage key customer relationships in the logistics sector.

You will oversee service delivery performance, drive operational excellence, and ensure customer satisfaction through strategic leadership and clear communication. The role requires strong knowledge of logistics processes, people management, and a fast-paced mindset.