Logistics Operations Leader: Grow Key Accounts

OTSL; Odessa, Northern (TX, KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Paid Holidays & PTO

Company-paid Life Insurance

Employee Assistance Program

Job summary

On-Target Supplies & Logistics, Ltd. is hiring a Logistics Operations Manager in Odessa, TX to lead high-performing teams and manage key customer relationships.

You will oversee service delivery, drive operational excellence, and enhance customer satisfaction through strategic leadership and clear communication. The ideal candidate will have robust knowledge of logistics processes, experience with WMS, and a track record of improving performance in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, or related field.
• 5+ years in logistics, operations, or 3PL leadership.
• Proven leadership with team development and performance management.
• Strong interpersonal and communication skills for customer relationships.

Responsibilities

• Supervise and develop teams of logistics professionals.
• Set performance expectations and conduct regular reviews.
• Drive safety, excellence, and continuous improvement culture.
• Coordinate onboarding, training, and employee engagement.
• Act as primary contact for key customers and maintain partnerships.
• Lead customer-focused meetings and resolve issues proactively.
• Identify growth opportunities within existing accounts.
• Manage daily operations to ensure on-time deliveries and accuracy.
• Monitor metrics like inventory accuracy, quality, cost, and safety.
• Prepare reports on financials, service levels, and KPIs.
• Drive efficiency through process improvements and technology.

Skills

Leadership

Communication

Analytical mindset

Problem solving

Education

Bachelor's degree in Business/Logistics/Supply Chain

Tools

WMS

Logistics software

Reporting tools

Job description

On-Target Supplies & Logistics, Ltd. is hiring a Logistics Operations Manager in Odessa, TX to lead high-performing teams and manage key customer relationships.

You will oversee service delivery, drive operational excellence, and enhance customer satisfaction through strategic leadership and clear communication. The ideal candidate will have robust knowledge of logistics processes, experience with WMS, and a track record of improving performance in a fast-paced environment.