Logistics Account Specialist — Grow Partnerships & Impact

NT Logistics, Inc.; Frisco (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

NT Logistics, Inc. in Frisco, Texas is seeking a Logistics Account Representative to join our team. You’ll act as a key operational partner to customers, coordinating shipments and ensuring on-time deliveries while strengthening partnerships.

You will manage LTL and TL shipments, monitor service levels, work with carriers and internal teams, and identify opportunities to optimize customers’ supply chains in a fast-paced, collaborative environment.

Qualifications

• Bachelor’s degree in Supply Chain or equivalent required.
• 1–3 years of experience preferred but not required.
• Knowledge of manufacturing, logistics, warehousing and transportation in a highly regulated industry.
• A relationship-driven, customer-focused approach.
• Strong communication and negotiation skills.
• Ability to organize and manage multiple priorities.
• Proficiency with data analysis and Microsoft tools (Excel, PowerPoint, Access).
• Strong analytical, problem-solving, and decision-making skills.
• A collaborative mindset, positive attitude, and commitment to continuous learning.

Responsibilities

• Serve as the primary operational contact for assigned customers, managing communication, service expectations, and shipment needs.
• Coordinate the full lifecycle of LTL and TL shipments, including booking, scheduling, carrier capacity, tracking, and final delivery.
• Identify service risks early and lead internal and external issue resolution to protect customer commitments.
• Balance multiple customer and carrier priorities with accuracy, responsiveness, and urgency.
• Maintain accurate and timely information across spreadsheets, customer portals, and transportation management systems (TMS).
• Monitor transportation costs, service levels, and carrier performance, recommending opportunities to improve customers’ supply chains.
• Collaborate with customers, carriers, and internal teams to communicate challenges, assess impacts, and develop alternative solutions.
• Perform additional responsibilities based on new or evolving customer needs.

Skills

Communication skills

Negotiation skills

Data analysis

Excel

PowerPoint

Access

Education

Bachelor’s degree in Supply Chain

Tools

Excel

PowerPoint

Access

Job description

NT Logistics, Inc. in Frisco, Texas is seeking a Logistics Account Representative to join our team. You’ll act as a key operational partner to customers, coordinating shipments and ensuring on-time deliveries while strengthening partnerships.

You will manage LTL and TL shipments, monitor service levels, work with carriers and internal teams, and identify opportunities to optimize customers’ supply chains in a fast-paced, collaborative environment.