Senior Logistics Operations Lead

Penske Logistics; Naperville (IL); On-site; USD 61,900 - 83,400; Full time

Job summary

Penske Logistics in Naperville, IL is seeking a Senior Operations Supervisor to lead hourly associates and manage daily driver deliveries, loading/unloading, cross docking, and customer service in alignment with service and cost goals. You will supervise most processes and be involved in hiring decisions, reviewing truck runs, and managing private fleet utilization.

You’ll also monitor performance, develop corrective actions, and ensure adherence to financial, safety, and regulatory requirements

Qualifications

• 2-4 years related functional experience.
• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• Strong written/oral communication and organizational skills are required.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation and drug screening.

Responsibilities

• Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
• Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
• Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
• Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.
• Other projects and tasks as assigned by supervisor

Skills

Communication skills

Organizational skills

Attendance

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Penske Logistics in Naperville, IL is seeking a Senior Operations Supervisor to lead hourly associates and manage daily driver deliveries, loading/unloading, cross docking, and customer service in alignment with service and cost goals. You will supervise most processes and be involved in hiring decisions, reviewing truck runs, and managing private fleet utilization.

You’ll also monitor performance, develop corrective actions, and ensure adherence to financial, safety, and regulatory requirements