Loan Servicing Specialist III

United Community; Greenville (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

United Community in Greenville, SC is seeking a detail-oriented Loan Servicing Specialist III to join our Loan Operations team. You will be responsible for achieving individual production goals while supporting the manager in coordinating the daily operations of the unit.

This full-time, non-remote role requires accuracy in loan boarding and maintenance, adherence to SLAs, and the ability to troubleshoot procedural and technical issues.

Qualifications

• Experience with loan operations and processing and quality assurance reviews.
• Ability to prioritize workload and meet production goals.
• Strong administrative and documentation skills.

Responsibilities

• Achieve individual production goals while supporting daily operations.
• Coordinate loan boarding and maintenance tasks with timely processing.
• Act as SME and assist with training and issue resolution.

Skills

Loan boarding

Loan maintenance

QA reviews

SLA adherence

Training

Troubleshooting

Team SME

Job description

Overview

United Community is looking for a detail-oriented and experienced Loan Servicing Specialist III to join our dynamic Loan Operations team. In this role, you will be responsible for achieving individual production goals while also supporting the manager in coordinating the daily operations of the unit. This position is ideal for a motivated professional with strong administrative skills and experience in Loan Operations and/or Loan Processing.

Requirements For Success

• Responsible for ensuring accurate and timely quality assurance reviews are performed on loan boarding and critical loan maintenance and original loan files are received from settlement agents and Account Officers in a timely manner to ensure that the original loan documents are retained in a satisfactory manner
• Ensures team is completing all loan boarding and loan maintenance requests in accordance with Service Level Agreements
• Assist in prioritizing and managing the team’s daily workload to ensure timely and accurate task completion.
• Assist with new hire training
• Assist with pre and post conversion related activities
• Act as a subject matter expert and resource for team members.
• Troubleshoot and resolve procedural and technical issues within the unit.

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status

• Non-Exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $42,061.00 - USD $64,465.00 /Yr.