Senior Loan Insurance & Escrow Specialist

Peoples Bank; Newton (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Peoples Bank in Newton, NC is seeking an Insurance Servicing Coordinator to manage collateral and flood insurance policies on loan portfolios, coordinating escrow disbursements and renewals, and serving as the liaison among borrowers, agents, and the bank.

The role supports imaging quality, regulatory compliance, and reporting, while delivering strong customer service and accurate data handling in a financial services setting.

Qualifications

• High school diploma or equivalent required.
• Associate degree in a business-related field preferred.
• Minimum 2 years of experience in insurance or loan servicing.

Responsibilities

• Review and maintain collateral and flood insurance policies.
• Prepare insurance disbursements for escrowed loans.
• Manage policy expirations, cancellations, and renewals.
• Liaise between bank, insurance agents, and borrowers.
• Ensure imaging quality and documentation for records.
• Generate monthly expired insurance reporting and related management reporting.
• Support regulatory compliance and disaster recovery activities.

Skills

Microsoft 365

Data entry

Communication skills

Attention to detail

Time management

Problem solving

Customer service

Education

High school diploma

Associates degree in business

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

Peoples Bank in Newton, NC is seeking an Insurance Servicing Coordinator to manage collateral and flood insurance policies on loan portfolios, coordinating escrow disbursements and renewals, and serving as the liaison among borrowers, agents, and the bank.

The role supports imaging quality, regulatory compliance, and reporting, while delivering strong customer service and accurate data handling in a financial services setting.