Senior Living Solutions Counselor

Wynen's; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

Wynen's is seeking a Senior Living Sales Counselor to help older adults and their families find the right community and level of care through consultative, resident-first sales.

You will respond to inquiries, qualify prospects, and understand individual needs while guiding families through community visits and the decision-making process. Build lasting relationships with families, residents, and partners, and manage leads using a CRM.

Qualifications

• Strong consultative sales skills.
• Excellent communication, listening, and interpersonal abilities.
• Strong organization and ability to manage a pipeline effectively.
• High customer-service mindset and professionalism.

Responsibilities

• Respond to inquiries, qualify prospects, and understand individual needs.
• Guide families through community visits, available services, and the decision-making process.
• Build and maintain relationships with prospects, residents, families, and referral partners.
• Manage leads and follow-ups using a CRM.
• Collaborate with community teams to deliver a thoughtful customer experience.

Skills

Consultative sales

Communication

Listening

Interpersonal skills

Organization & pipeline management

Customer-service mindset

Job description

Wynen's is seeking a Senior Living Sales Counselor to help older adults and their families find the right community and level of care through consultative, resident-first sales.

You will respond to inquiries, qualify prospects, and understand individual needs while guiding families through community visits and the decision-making process. Build lasting relationships with families, residents, and partners, and manage leads using a CRM.