Senior Living Sales Counselor

Coulter Services; McKeesport (Allegheny County); Presencial; USD 50.000 - 75.000; Jornada completa

Descripción de la vacante

Coulter Services is seeking a dedicated professional to guide prospective residents and families through the senior living selection process. You will engage with inquiries, convey care options, and showcase communities through tours and presentations.

Join a collaborative team focused on resident-first experiences and coordinated support across healthcare and hospitality to ensure smooth move-in journeys.

Formación

• Strong communication and consultative sales skills.
• Empathy and professionalism when working with older adults and families.
• Ability to clearly present services and answer questions about care options.
• Collaborative mindset with cross-functional teams.
• Commitment to compassion, respect and integrity.

Responsabilidades

• Manage inquiries and follow up with leads to support a resident-first experience.
• Explain independent living, assisted living, memory care, and skilled nursing options.
• Conduct community tours and deliver presentations to inform and guide prospects.
• Coordinate with internal teams across healthcare and hospitality to ensure smooth guidance through the process.
• Support prospects through the decision-making and move-in journey.

Conocimientos

Communication

Relationship-building

Empathy

Presentation skills

Cross-functional collaboration

Descripción del empleo

Build meaningful relationships with prospective residents and their families, understand their needs and goals, and help them choose the right senior living community and services.

Key Responsibilities

• Manage inquiries and follow up with leads to support a resident-first experience.
• Explain independent living, assisted living, memory care, and skilled nursing options.
• Conduct community tours and deliver presentations to inform and guide prospects.
• Coordinate with internal teams across healthcare and hospitality to ensure smooth guidance through the process.
• Support prospects through the decision-making and move-in journey.

Qualifications & Skills

• Strong communication, relationship-building, and consultative sales skills.
• Empathy and professionalism when working with older adults and families.
• Ability to clearly present services and answer questions about care options.
• Collaborative mindset and comfort partnering with cross-functional teams.
• Commitment to compassion, respect, and integrity.