Senior Living Services Coordinator

Trinity Health Senior Communities; South Bend (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Trinity Health Senior Communities seeks a Resident Services Coordinator to coordinate independent living services and supervise scheduling for wellness staff. You will handle administrative duties, ensure high-quality resident service, and support families while maintaining confidentiality.

Responsibilities include monitoring services, maintaining contracts, and driving improvements. A bachelor's degree in a related field is required, with strong communication and organizational skills essential

Qualifications

• Must possess at least a bachelor's degree in a related field.
• Knowledge of aging network and gerontology preferred.
• Crisis intervention skills required.
• Strong communication and customer service skills.
• Ability to work with minimal supervision and exercise independent judgment.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive information with confidentiality.
• Willingness to participate in ongoing training.

Responsibilities

• Coordinate independent living supportive services.
• Monitor and schedule services for residents.
• Assist with changes in services per resident request.
• Maintain respectful, confidential environment.
• Deliver outstanding customer service to residents and families.
• Maintain office and supplies.
• Staff scheduling for wellness assistants.
• Accumulate, maintain and provide data/statistics.
• Maintain contracts for services and obtain signatures.
• Ensure compliance with state regulations and budgeted hours.
• Attend scheduled training and in-service sessions.
• Respond to resident concerns and propose improvements.
• Preserve resident rights and confidentiality.
• Collaborate with departments to ensure smooth operations.
• Manage safety and office upkeep.

Skills

Crisis intervention

Customer service

Communication skills

Organizational skills

Independent judgment

Education

Bachelor's degree in human services, gerontology, social work or related field

Job description

Trinity Health Senior Communities seeks a Resident Services Coordinator to coordinate independent living services and supervise scheduling for wellness staff. You will handle administrative duties, ensure high-quality resident service, and support families while maintaining confidentiality.

Responsibilities include monitoring services, maintaining contracts, and driving improvements. A bachelor's degree in a related field is required, with strong communication and organizational skills essential