Senior Living Sales Manager: Memory Care & Census Growth

Bethany Village Graceworks; Dayton (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive wages and paid training

Health, Dental, Vision and Life

Short-Term and Long-Term Disability

403(b) Retirement Account

Tuition Reimbursement

Generous PTO

Job summary

Graceworks Lutheran Services, Centerville OH, seeks a Sales Manager to lead the Senior Living Sales team across Assisted Living, Memory Care and Independent Living. Initial focus will be Memory Care fill, then cross-coverage as needed.

You will supervise the team, manage pipeline, set goals, and report results to the Director of Marketing and Advancement. Responsibilities include coordinating with clinical/nursing, move-in processes, marketing campaigns, and referral sources while ensuring CRM

Qualifications

• 3+ years of senior living sales experience in Assisted Living or Memory Care.
• 2+ years supervising, coaching, or leading a sales team.
• Proficiency with CRM platforms and Microsoft Office.
• Bachelor's degree or equivalent experience.
• Excellent written, verbal, and presentation skills.
• Valid driver's license and reliable transportation.
• Occasional evenings and weekends for tours, events and open houses.

Responsibilities

• Lead initial fill and stabilization of Memory Care, with cross-coverage as needed.
• Sustain census in Independent Living through strong pipeline management.
• Set and track department goals for inquiries, tours, conversions, and move-ins.
• Plan for Assisted Living turnover, wait list management and rapid re-fill.
• Supervise, coach, and develop the sales team; manage scheduling and onboarding.
• Coordinate with Clinical/Nursing, Move-In, and Marketing for campaigns.
• Build relationships with referral sources and ensure CRM accuracy.
• Prepare census forecasts and weekly/monthly sales reports.

Skills

Senior living sales

Pipeline management

Team leadership

CRM (Salesforce/Sherpa)

Communication skills

Time management

Education

Bachelor's degree in business/marketing/healthcare administration

Tools

CRM platforms

Microsoft Office/365

Job description

Graceworks Lutheran Services, Centerville OH, seeks a Sales Manager to lead the Senior Living Sales team across Assisted Living, Memory Care and Independent Living. Initial focus will be Memory Care fill, then cross-coverage as needed.

You will supervise the team, manage pipeline, set goals, and report results to the Director of Marketing and Advancement. Responsibilities include coordinating with clinical/nursing, move-in processes, marketing campaigns, and referral sources while ensuring CRM