Senior Living Sales Leader: Drive Occupancy & Move-ins

Sunrise Senior Living; River Forest (IL); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Retirement Savings Plans

Paid time off and holidays

Tuition Reimbursement

MyFlexPay

Employee Assistance Program

Discount Program

Job summary

Sunrise Senior Living in River Forest, IL invites an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents. You will maintain CRM records, support lead follow-up, and assist in scheduling move-ins and assessments.

The role requires strong communication, organization, and proficiency in Microsoft Office and CRM systems, with a focus on creating a positive first impression for families and

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Skills

Phone skills

Presentation

Communication skills

Organization

Attention to detail

Tools

Microsoft Office

CRM systems

Job description

Sunrise Senior Living in River Forest, IL invites an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents. You will maintain CRM records, support lead follow-up, and assist in scheduling move-ins and assessments.

The role requires strong communication, organization, and proficiency in Microsoft Office and CRM systems, with a focus on creating a positive first impression for families and