Senior Living Sales Leader - Associate Director

Sunrise Senior Living; Illinois; Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement savings plan

Paid time off & holidays

Tuition reimbursement

Job summary

Sunrise Senior Living in Palos Park, IL is seeking an Associate Director of Sales to support the Sales & Marketing team, drive occupancy and revenue, and ensure a seamless move-in experience for new residents.

You’ll maintain prospect records, assist in setting sales goals, coordinate assessments, prepare move-in paperwork, and help guide families through the decision process to create a positive first impression of the community.

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Skills

Phone communication

Customer service

Organizational skills

Sales support

Tools

Microsoft Office

CRM systems

Job description

Sunrise Senior Living in Palos Park, IL is seeking an Associate Director of Sales to support the Sales & Marketing team, drive occupancy and revenue, and ensure a seamless move-in experience for new residents.

You’ll maintain prospect records, assist in setting sales goals, coordinate assessments, prepare move-in paperwork, and help guide families through the decision process to create a positive first impression of the community.