Senior Living Sales Counselor

TSP Talent; West Mifflin (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

TSP talent is seeking a Retirement Living Counselor to support older adults and their families by explaining community services and retirement living options that fit individual needs and goals. You will build trust through active listening, compassionate guidance, and clear communication.

The role involves guiding inquiries, coordinating follow-ups, and conducting welcoming campus tours, while collaborating with colleagues to ensure a resident-first experience and assist in decision-making

Qualifications

• Strong relationship-building and excellent interpersonal and communication skills.

Responsibilities

• Explain community services and available living options to prospective residents and families.
• Coordinate and manage inquiries, including follow-up communication.
• Conduct community tours and provide accurate, welcoming information.
• Collaborate with colleagues to ensure a resident-first, informative experience.
• Assist with the decision-making process by addressing questions and concerns.
• Contribute to continuous improvement through a supportive, inclusive team environment.

Skills

Relationship-building

Interpersonal skills

Communication

Empathy

Integrity

Team collaboration

Job description

Retirement Living Counselor Support older adults and their families by helping them explore retirement living options aligned with individual needs, preferences, and goals. Build trust through active listening, clear communication, and compassionate guidance.

• Explain community services and available living options to prospective residents and families.
• Coordinate and manage inquiries, including follow-up communication.
• Conduct community tours and provide accurate, welcoming information.
• Collaborate with colleagues to ensure a resident-first, informative experience.
• Assist with the decision-making process by addressing questions and concerns.
• Contribute to continuous improvement through a supportive, inclusive team environment.

Key qualities/skills:

strong relationship-building, excellent interpersonal and communication skills, empathy, integrity, and the ability to work collaboratively in a mission-driven senior living setting.