Senior Living Sales Counselor

LS Solutions; Avella (PA); On-site; USD 45,000 - 75,000; Full time

Job summary

LS Solutions is seeking a resident-first sales professional to help older adults and families understand community living options and make informed decisions.

You will build genuine relationships, listen to needs, educate on independent living options and care services, and guide families through tours and move-in with a compassionate, consultative approach focused on resident quality of life.

Qualifications

• Strong communication and relationship-building abilities.
• Empathy and consultative sales mindset.
• Ability to explain services clearly.
• Commitment to continuous improvement in a collaborative environment.

Responsibilities

• Build genuine relationships with prospective residents and families.
• Listen to understand individual needs and preferences.
• Educate and explain independent living options and care services.
• Guide families through tours and the decision-making process.
• Coordinate with community teams for thoughtful follow-up and a welcoming move-in.
• Use a compassionate, consultative approach focused on resident success and quality of life.

Job description

Serve as a resident-first sales professional helping older adults and their families understand community living options and make informed decisions.

• Build genuine relationships with prospective residents and families.
• Listen to understand individual needs and preferences.
• Educate and explain independent living options and available care services.
• Guide families through tours and the decision-making process.
• Coordinate with community teams to deliver thoughtful follow-up and a welcoming experience from first inquiry through move-in.
• Use a compassionate, consultative approach focused on resident success and quality of life.

Key skills/qualifications: strong communication and relationship-building, empathy, consultative sales mindset, ability to explain services clearly, and commitment to continuous improvement within a collaborative environment.