Senior Living Receptionist & Guest Services Concierge

Belmont Village Senior Living; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) with employer match

Short-term disability

Long-term disability

Life insurance

Job summary

Belmont Village Senior Living in Rancho Santa Fe is seeking a Receptionist to greet residents, families, vendors, and guests, while ensuring a welcoming and secure environment. You will manage a multi-line phone system and support essential administrative tasks with discretion.

The ideal candidate maintains professional communication, confidentiality, and a service-oriented mindset, working closely with various departments to promote smooth operations and outstanding hospitality.

Qualifications

• High school diploma or equivalent required.
• Experience with a multi-line phone system and professional phone etiquette is required.
• Proficiency with software applications to perform job tasks is expected.
• Clear verbal and written English communication is essential.
• Demonstrates initiative and strong organizational skills.
• Reliable attendance is essential for all Belmont Village employees.
• Professional, pleasant and team-oriented attitude.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls efficiently and professionally.
• Address inquiries and requests promptly, reliably and confidentially with empathy and dignity.
• Log and coordinate distribution of packages as appropriate.
• Collaborate with various departments to promote effective communication.
• Monitor community access and kiosk sign-in processes; respond to emergencies per policy.
• Assist the Concierge with transportation scheduling and event RSVPs.
• Maintain an organized workspace to support efficiency and first impressions.
• Make hospitality and resident satisfaction a top priority in every interaction.

Skills

Phone system

Professional etiquette

English proficiency

Initiative

Administrative skills

Reliability

Team player

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Job description

Belmont Village Senior Living in Rancho Santa Fe is seeking a Receptionist to greet residents, families, vendors, and guests, while ensuring a welcoming and secure environment. You will manage a multi-line phone system and support essential administrative tasks with discretion.

The ideal candidate maintains professional communication, confidentiality, and a service-oriented mindset, working closely with various departments to promote smooth operations and outstanding hospitality.