Senior Living Receptionist & Guest Concierge

Danbury; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The StoryPoint Grand Rapids West is hiring a friendly receptionist to provide efficient and courteous service to residents and visitors. You will answer phones, greet guests, distribute applications, and support the Leasing Team while maintaining a professional, positive attitude.

Ideal candidates have a High School diploma or related experience and strong Microsoft Office skills; the role offers daily interactions with residents and team members in a welcoming, community-focused environment.

Qualifications

• High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience
• Excellent Microsoft Office skills

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department
• Daily resident check in
• Greet all residents and guests in a courteous and professional manner
• Provide 1440 experience to our senior residents
• Distribute applications to prospective employees
• Refer all prospective residents and families to the Leasing Team
• Sort and deliver all mail internal messages and packages to residents and staff
• Knowledge of resident apartments in house facilities and local information
• Reserve the private dining area for residents and guests
• Collect work orders and information for the maintenance director
• Know emergency call system and emergency procedure fire medical and police
• Perform all accountabilities in a timely and efficient manner following company policies and procedure
• Work independently in a professional atmosphere
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to hisher attention so prompt action can be taken
• Assist with accounting duties as assigned by Property Administrator
• Dress in a professional manner and wear name tag
• As a receptionist always maintain a positive attitude which supports team performance and productivity

Skills

Microsoft Office

Education

High School diploma

Job description

The StoryPoint Grand Rapids West is hiring a friendly receptionist to provide efficient and courteous service to residents and visitors. You will answer phones, greet guests, distribute applications, and support the Leasing Team while maintaining a professional, positive attitude.

Ideal candidates have a High School diploma or related experience and strong Microsoft Office skills; the role offers daily interactions with residents and team members in a welcoming, community-focused environment.