Resident Concierge & Front Desk Specialist

StoryPoint; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

StoryPoint in Grand Rapids, MI, seeks a friendly receptionist to deliver efficient, courteous service to residents and the public. You will answer calls, greet guests, and support leasing with timely information and documentation.

The role requires a high school diploma or 1–3 years related experience, is office-based, and offers comprehensive benefits and opportunities for advancement within a growing company.

Qualifications

• High School diploma or equivalent; 1–3 years related experience and/or training preferred
• Professional, courteous communication and front-desk etiquette

Responsibilities

• Answer all telephone calls and properly transfer to the appropriate department.
• Daily resident check in.
• Greet residents and guests in a courteous and professional manner.
• Distribute applications to prospective employees.
• Refer prospective residents and families to the Leasing Team.
• Sort and deliver mail, internal messages and packages to residents and staff.
• Know emergency call system and emergency procedures.
• Assist with accounting duties as assigned by Property Administrator.

Job description

StoryPoint in Grand Rapids, MI, seeks a friendly receptionist to deliver efficient, courteous service to residents and the public. You will answer calls, greet guests, and support leasing with timely information and documentation.

The role requires a high school diploma or 1–3 years related experience, is office-based, and offers comprehensive benefits and opportunities for advancement within a growing company.