Senior Living Receptionist — Growth & Compassion

Bwpcanton; Michigan; In loco; USD 19.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Room for Growth

Paid Time Off

Orientation and Training

Medical, Dental, Vision after 30hrs

Descrizione del lavoro

Cranberry Park West Bloomfield Senior Living Facility is seeking a friendly Receptionist to greet residents and visitors, manage phones, schedule activities, and support daily operations. The role emphasizes customer service, confidentiality, and teamwork in a senior living environment.

Responsibilities include coordinating appointments, responding to inquiries, and assisting with care as needed. A high school diploma and ability to pass a background check are required, with a focus on

Competenze

• High school diploma or GED.
• Criminal background check required.
• Must be 18 years old.
• Problem-solving skills and critical thinking.
• Knowledge of word, excel, calculator, copier, fax, and postage machine.
• Knowledge of customer service principles and practices.
• A positive attitude and punctuality for every shift.

Mansioni

• Greet residents and guests warmly and professionally.
• Assist with appointments and activities.
• Address and resolve complaints and concerns.
• Maintain confidentiality following HIPAA guidelines.
• Keep a clean and organized workspace.
• Create a friendly, welcoming environment.
• Encourage resident participation in activities and outings.
• Assist with care as needed and coordinate with vendors.
• Answer multi-line calls, screen and relay messages, provide information.
• Give tours to potential clients and families.
• Direct visitors to appropriate destinations and handle inquiries.

Conoscenze

Customer service

Problem-solving

Punctuality

Formazione

High school diploma or GED

Strumenti

Microsoft Word

Microsoft Excel

Copier

Fax machine

Postage machine

Descrizione del lavoro

Cranberry Park West Bloomfield Senior Living Facility is seeking a friendly Receptionist to greet residents and visitors, manage phones, schedule activities, and support daily operations. The role emphasizes customer service, confidentiality, and teamwork in a senior living environment.

Responsibilities include coordinating appointments, responding to inquiries, and assisting with care as needed. A high school diploma and ability to pass a background check are required, with a focus on