Senior Living Receptionist & Guest Services

Hcshiring; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Sinceri Senior Living is seeking a friendly, detail-oriented receptionist to support our administration and front desk operations. You will answer phones, greet residents and families, and coordinate between departments for events and inquiries. Proficiency in Microsoft Office and strong customer service are essential.

The role requires excellent communication, organizational skills, and the ability to work well both independently and in a team. Join our people-centric team at a welcoming campus.

Qualifications

• High school diploma or equivalent.
• Desire to learn new systems.
• Prior work in reception or customer service preferred.
• Must read, write and follow oral and written directions to accomplish the job and communicate effectively.
• Must possess strong organizational skills and be detail oriented, but flexible.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Able to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must perform duties with or without reasonable accommodation.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Attention to detail

Teamwork

Reception

Education

High school diploma or equivalent

Job description

Sinceri Senior Living is seeking a friendly, detail-oriented receptionist to support our administration and front desk operations. You will answer phones, greet residents and families, and coordinate between departments for events and inquiries. Proficiency in Microsoft Office and strong customer service are essential.

The role requires excellent communication, organizational skills, and the ability to work well both independently and in a team. Join our people-centric team at a welcoming campus.