Receptionist - Senior Living (Mission-Driven)

Crista-Senior-Living; Shoreline (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans w/CRISTA match

Family Care

Paid Holidays

PTO

Tuition Discount at King’s Schools

Job summary

Crista-Senior-Living in Shoreline, WA is seeking a full-time receptionist to greet residents and visitors, answer phones, manage sign-ins, and support administrative staff. The role supports Cristwood Park residents and coordinates with department leaders, requiring kindness, discretion, and strong organization.

Responsibilities include handling alarms, managing petty cash, scheduling events, processing mail, and maintaining information systems while ensuring HIPAA confidentiality and resident

Qualifications

• High school graduate or equivalent.
• Working as a receptionist and/or customer service representative.
• Experience in an office environment with continual interruptions while coordinating with residents and team members.
• Bookkeeping, light typing.

Responsibilities

• Respond to smoke alarms, and handle/refer as appropriate.
• Act as greeter and facilitator courteously and professionally for residents, family members/advocates, visitors and vendors who call or enter Cristwood Park.
• Ensure that all visitors/vendors sign in and out of buildings. Respond to alarms; handle/triage for fire and disaster.
• Meet and/or refer all needs presented (copying, faxing, selling stamps, mailing packages, scheduling guest apartment, elevator pads, roll‑away beds, etc.) by residents of CS.
• Accurately maintain petty cash and record, coordinate and track maintenance requests.
• Register, confirm and/or cancel events/bus trip reservations for CS residents.
• Maintain information systems and collaborate with HIPAA Privacy Officer to maintain strict adherence to confidentiality regulations at reception desk and within CSC.
• Provide administrative support and assistance to the Administrator, Business Office Manager and Admissions Coordinator.
• Keep Administrator and CS Leadership Team informed of information and situations relevant to the safety and status of residents at Cristwood Park.
• Assist with daily mail distribution. Assemble and mail packets to potential residents as requested.
• Complete shift documentation in receptionist log, initiate incident reports and provide forms for transfers to hospitals/other facilities.
• Check all keys in and out for staff, vendors, and residents.
• Prepare resident monthly payments for deposit.
• Work collaboratively with supervisor, coworkers and customers.

Skills

Receptionist experience

Customer service

Microsoft Office

MP2 work order entry

Education

High school diploma

Tools

MP2 work order entry

Microsoft Office

Job description

Crista-Senior-Living in Shoreline, WA is seeking a full-time receptionist to greet residents and visitors, answer phones, manage sign-ins, and support administrative staff. The role supports Cristwood Park residents and coordinates with department leaders, requiring kindness, discretion, and strong organization.

Responsibilities include handling alarms, managing petty cash, scheduling events, processing mail, and maintaining information systems while ensuring HIPAA confidentiality and resident