Compassionate Front Desk Concierge — Senior Living

Oakmont Parkway; Clinton Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Oakmont Parkway is seeking a Receptionist to provide superior customer service as the first contact for visitors. You will greet guests, answer questions, direct inquiries, and perform clerical tasks while supporting resident needs and maintaining confidentiality.

The role requires high school diploma or GED and 1–2 years of experience in a senior living receptionist position. Proficiency with Microsoft Office and strong communication skills are essential.

Qualifications

• Verbal and written communication skills required.
• Interpersonal and customer service skills required.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with ability to meet deadlines.
• Analytical and problem-solving abilities.

Responsibilities

• Greet visitors and answer general inquiries.
• Perform clerical tasks and office support.
• Operate office equipment and manage mail and deliveries.
• Direct visitors to appropriate staff and escort as needed.
• Maintain confidentiality of resident and staff information.
• Prepare outgoing mail and distribute incoming mail.
• Assist with residents' needs and coordinate with staff.
• Support maintenance work orders and document processing.

Skills

Verbal & written comms

Interpersonal skills

Customer service

Organizational skills

Time management

Analytical skills

Prioritization

Ability to work in high-paced env

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Oakmont Parkway is seeking a Receptionist to provide superior customer service as the first contact for visitors. You will greet guests, answer questions, direct inquiries, and perform clerical tasks while supporting resident needs and maintaining confidentiality.

The role requires high school diploma or GED and 1–2 years of experience in a senior living receptionist position. Proficiency with Microsoft Office and strong communication skills are essential.