Receptionist

Bwpcanton; Michigan; Vor Ort; USD 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Room for Growth

Paid Time Off

Orientation and Training

Medical, Dental, Vision after 30hrs

Zusammenfassung

Cranberry Park West Bloomfield Senior Living Facility is seeking a friendly Receptionist to greet residents and visitors, manage phones, schedule activities, and support daily operations. The role emphasizes customer service, confidentiality, and teamwork in a senior living environment.

Responsibilities include coordinating appointments, responding to inquiries, and assisting with care as needed. A high school diploma and ability to pass a background check are required, with a focus on

Qualifikationen

• High school diploma or GED.
• Criminal background check required.
• Must be 18 years old.
• Problem-solving skills and critical thinking.
• Knowledge of word, excel, calculator, copier, fax, and postage machine.
• Knowledge of customer service principles and practices.
• A positive attitude and punctuality for every shift.

Aufgaben

• Greet residents and guests warmly and professionally.
• Assist with appointments and activities.
• Address and resolve complaints and concerns.
• Maintain confidentiality following HIPAA guidelines.
• Keep a clean and organized workspace.
• Create a friendly, welcoming environment.
• Encourage resident participation in activities and outings.
• Assist with care as needed and coordinate with vendors.
• Answer multi-line calls, screen and relay messages, provide information.
• Give tours to potential clients and families.
• Direct visitors to appropriate destinations and handle inquiries.

Kenntnisse

Customer service

Problem-solving

Punctuality

Ausbildung

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Copier

Fax machine

Postage machine

Jobbeschreibung

Description

Cranberry Park West Bloomfield Senior Living Facility is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, “What can I do to make your day better?” They are responsible for top-of-the-line customer service and hospitality. Assisting the residents, maintaining their safety and well-being.

Responsibilities

• Shows compassion and tenderness towards the residents and family members.
• Assist with appointments and extracurricular activities.
• Address and resolve residents’ complaints and concerns.
• Protects resident’s confidentiality following HIPAA guidelines.
• Maintains a clean work environment.
• Creates and maintains a positive and friendly environment.
• Encourages residents to participate in activities and outings.
• Marketing, building relationships with the community.
• Assisting with care as needed.
• Assisting and working closely with vendors.
• Oversite of other departments to ensure expectations are met.
• Answer multi-line telephone, screen, and direct calls take and relay messages, and provide information to callers.
• Give tours to potential clients and families.
• Direct individuals to the correct destination, and deal with queries from the public and clients.
• Ensures knowledge of staff movements in and out of the organization.
• Prepare letters and documents, receive, sort, and distribute mail, maintain office filing, and organize meetings.

Requirements

• High school diploma or GED.
• Able to pass a criminal background check.
• Must be 18 years old.
• Problem-solving skills and critical thinking.
• Strong knowledge of word, excel, calculator, copier, fax, and postage machine.
• Knowledge of customer service principles and practices.
• A positive attitude and the ability to arrive on time for every shift.

Benefits

• ROOM FOR GROWTH.
• PAID TIME OFF.
• Paid orientation and training.
• Medical, dental, and vision for full-time employees after 30hrs