Senior Living Property Operations Assistant

FPM - Affordable Housing; Poway (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Nine paid holidays

Up to 80 hours of vacation per year

Paid sick leave

Retirement savings plan

Flexible Spending Account

Health Savings Account

Incentive compensation program

Employee assistance program

Life Insurance

Voluntary life insurance

Job summary

Retirement Housing Foundation (RHF) is seeking an Assistant Property Manager to support daily operations at Los Arcos in Poway, CA. The role involves resident services, administrative duties, financial tasks, and compliance with LIHTC rules.

The ideal candidate has 2+ years in office work, strong communication, and the ability to manage multiple priorities while delivering excellent resident service. Join a mission-driven team dedicated to affordable housing.

Qualifications

• Minimum of 2 years of office or administrative experience.
• Property management experience preferred.
• Experience with affordable housing programs, particularly LIHTC/Tax Credit, preferred.
• Proficiency in Microsoft Word and Excel; familiarity with OneSite/RealPage preferred.

Responsibilities

• Answer incoming calls, assist residents and visitors, and relay messages to the Property Manager or Maintenance team.
• Manage correspondence with residents, staff, vendors, city officials, and other partners.
• Maintain accurate resident and property files and update resident information in OneSite.
• Assist with applicant waiting lists, schedule interviews, and update application statuses.
• Process and track maintenance work orders in OneSite and follow up with residents as needed.
• Coordinate vendor appointments and obtain bids or proposals for services.
• Monitor office supplies and notify the Property Manager when replenishment is needed.
• Serve as a point of contact for residents, responding to questions and concerns with patience and professionalism.
• Assist with annual resident recertifications and maintain LIHTC compliance documentation.
• Help prepare compliance reports for audits and inspections.
• Assist with rent collection, record payments, and track delinquencies.

Skills

Office experience

Customer service

Communication

Organization

Education

LIHTC/Tax Credit knowledge

Tools

OneSite/RealPage

Microsoft Word

Excel

Job description

Retirement Housing Foundation (RHF) is seeking an Assistant Property Manager to support daily operations at Los Arcos in Poway, CA. The role involves resident services, administrative duties, financial tasks, and compliance with LIHTC rules.

The ideal candidate has 2+ years in office work, strong communication, and the ability to manage multiple priorities while delivering excellent resident service. Join a mission-driven team dedicated to affordable housing.